Information We Collect

We collect information you provide directly to us when creating an account, participating in our culinary programs, or contacting our support team. This includes your name, email address, phone number, dietary preferences, and cooking experience level.

Types of Data Collection

We automatically collect certain information about your device and browsing behavior when you visit our website. This includes IP address, browser type, pages visited, and time spent on our platform. We use cookies and similar technologies to enhance your experience and remember your preferences.

How We Use Your Information

Your information helps us deliver personalized culinary education experiences and maintain our platform. We analyze your preferences to suggest relevant ethnic cuisine courses and cooking techniques that match your interests and skill level.

• Providing access to our ethnic cuisine learning programs and resources
• Sending program updates, new course announcements, and cultural food insights
• Processing enrollment in workshops and masterclasses
• Analyzing platform usage to improve our educational content and user interface
• Responding to support inquiries and technical assistance requests
• Ensuring platform security and preventing fraudulent activities

Information Sharing and Disclosure

We share your information in limited circumstances to provide our services and comply with legal requirements. Our trusted service providers help us deliver educational content, process payments, and maintain platform security under strict confidentiality agreements.

Service Providers

We work with carefully selected partners who assist with payment processing, email communications, and educational content delivery. These providers access only the information necessary to perform their specific functions and are contractually bound to protect your data.

In cases involving legal compliance, we may disclose information when required by law enforcement, court orders, or regulatory authorities. We will notify you of such requests unless prohibited by law or when disclosure is necessary to prevent harm.

Your Privacy Rights Under Canadian Law

As a Canadian-based platform, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have specific rights regarding your personal information that we are committed to honoring.

• Access your personal information and receive copies of data we hold about you
• Request corrections to inaccurate or incomplete information in your profile
• Withdraw consent for certain data processing activities
• Request deletion of your account and associated personal information
• Object to specific uses of your information for marketing purposes
• Receive information about data breaches that may affect your personal information

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security framework includes encryption, secure server infrastructure, and regular security assessments conducted by independent professionals.

All sensitive information is encrypted both in transit and at rest using industry-standard protocols. Our team receives regular security training, and we maintain incident response procedures to address any potential security concerns promptly.

International Data Transfers

While our primary operations are in Canada, some of our service providers may process data in other countries with adequate privacy protections. Any international transfers comply with Canadian privacy requirements and include appropriate safeguards to protect your information.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and provide personalized experiences. Essential cookies enable basic site features, while analytics cookies help us understand how users interact with our content to make improvements.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some site functionality. We respect your choices and provide clear information about the cookies we use and their purposes.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you via email and display a prominent notice on our website before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our platform after policy changes indicates your acceptance of the updated terms.